NHTSA Complaint #10547636 — 2011 CHRYSLER TOWN AND COUNTRY

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 10547636
Vehicle 2011 CHRYSLER TOWN AND COUNTRY
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO REMAIN OPEN AND IT AUTOMATICALLY CLOSED. THE CONTACT MENTIONED THAT THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON THREE OCCASIONS BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.

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