NHTSA Complaint #10546698 — 2005 FORD FREESTYLE

WE PURCHASED A USED 2005 FORD FREESTYLE ON APRIL 4, 2013. IT HAD 74,590 MILES ON IT. ON OCTOBER 1, 2013 THE CTV TRANSMISSION BEGAN TO FAIL. CHECK ENGINE AND CHECK TRANSMISSION WARNINGS CAME ON, THE CAR WOULD NOT ACCELERATE PAST 10MPH, IT LURCHED AND CRUNCHED AT 3500-4000RPMS. WE MADE IT LESS THAN ONE BLOCK BEFORE IT JUST STOPPED IN THE ROAD. TURNING THE ENGINE OFF AND BACK ONE, I WAS ABLE TO GET BACK TO TEN MPH AND LIMP IT BACK HOME. LATER THAT DAY AFTER DISCONNECTING THE BATTERY FOR TEN MINUTES, THE CAR FIRED UP NO PROBLEM AND WAS DRIVABLE UNTIL THE OCTOBER 3, 2013 WHERE THIS ACTION REPEATED BUT IT DIDN'T EVEN MAKE IT A BLOCK BEFORE STOPPING. AGAIN, BY TURNING THE ENGINE OFF AND BACK ON I WAS ABLE TO LIMP IT HOME. MY HUSBAND WAS ABLE TO GET IT STARTED ONE MORE TIME AND TOOK IT TO THE MECHANIC. AFTER AN AFTERNOON OF FULL DIAGNOSES, WE WERE TOLD IT NEEDED A NEW REFURBED (SO NOT EVEN NEW) TRANSMISSION FOR $6400.00! WE WERE ABLE TO LIMP IT HOME FROM THE MECHANICS WHILE WE CONSIDER OUR OPTIONS. AFTER RESEARCHING ONLINE THIS APPEARS TO BE A WELL KNOWN PROBLEM WITH THE CTV TRANSMISSIONS THAT FORD IS FULLY AWARE OF AND HAS NO PLANS TO CORRECT. WE WOULD LIKE TO KNOW WHAT OUR OPTIONS ARE WITH THIS LEMON! WE HAVEN'T EVEN HAD IT FOR 6 MONTHS AND IT HAS LOW MILEAGE. THANK YOU. *TR