NHTSA Complaint #10546575 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10546575
Vehicle 2012 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 25,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I HAVE ONLY OWNED THIS 2012 FORD FOCUS FOR APPROX. 6 WEEKS. IT HAS BEEN HESITATING, SPUTTERING, AND JERKING UPON ACCELERATION AND WHEN DRIVING AT LOW SPEEDS SINCE THE FIRST DAY I OWNED IT. AT FIRST IT WAS INTERMITTENT BUT NOW IT HAPPENS MOST ALL THE TIME. WHEN I STOP AND TAKE OFF IT FEELS LIKE IT IS GOING TO STALL OUT. WHEN ON AN INTERSTATE RAMP I FEEL I CANNOT GET UP TO A HIGHER SPEED FAST ENOUGH. I TOOK IT TO THE DEALER FOR SERVICE. THE DEALER SAID THAT THEY WOULD NEED TO DROP THE ENGINE, REPLACE THE SEALS (THERE IS LEAKING AROUND THE SEALS) AND REPLACE THE CLUTCH. AND, THE SEALS ARE ON BACK-ORDER FOR 2 TO 3 WEEKS! THEY SAY IT IS SAFE TO DRIVE AND TO LET THEM KNOW IF IT WORSENS (HOW CAN IT GET WORSE). THEY MAY SAY IT IS SAFE, BUT I SURE DO NOT FEEL SAFE OR COMFORTABLE DRIVING THIS CAR. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER FOCUS OWNERS ON THIS SAME ISSUE. FORD NEEDS TO RECALL THESE CARS AND LISTEN TO CONSUMERS. THIS IS A DEFECT THAT NEEDS FORD'S OWNERSHIP. I HAVE BEEN IN CONTACT WITH FORD AND HAVE A CASE NUMBER. THANK YOU. *TR

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