NHTSA Complaint #10546445 — 2000 SUBARU OUTBACK

SUDDEN ACCELERATION. WAS DRIVING AT A SLOW SPEED DUE TO LIGHT TRAFFIC AT A RED LIGHT. CAR STARTED TO FEEL NOT NORMAL AND I KNEW SOMETHING WAS WRONG. I PRESSED ON THE BRAKE BUT THE CAR KEPT JUMPING FORWARD, NOT WANTING TO STOP. I WAS AFRAID I WOULD HIT THE CAR IN FRONT OF ME. LUCKILY I WAS GOING VERY SLOW. RIGHT AFTER THE CAR STARTED ACCELERATING FOR NO REASON. I KEPT MY FOOT ON THE BRAKE, MY FOOT WAS NEVER ON THE GAS. I HAD TAKEN MY FOOT OF THE GAS BEFORE THE CAR STARTED ACTING UP, SINCE I NEEDED TO SLOW DOWN FOR THE RED LIGHT. THE RPMS WERE GOING VERY HIGH. I WAS UNSURE WHAT TO DO BECAUSE I NEVER EXPERIENCED THIS KIND OF SITUATION. I PANICKED AND PUT THE CAR IN NEUTRAL, AND THEN IN PARK AND TURNED THE CAR OFF. I CALLED FOR HELP AND WAS LUCKY MY STEP FATHER WAS AROUND THE CORNER. HE PUSHED THE CAR TO A SAFE SPOT. THEN HE TURNED ON THE CAR WHILE STILL IN PARK AND IT WAS STILL ACCELERATING VERY HIGH. IT WENT DOWN AND WENT BACK TO NORMAL ACCELERATION. HE THEN DROVE THE CAR TO THE MECHANIC WHICH WAS ABOUT 200 FEET AWAY. I AM NOW HAVING A DIAGNOSTIC DONE TO SEE IF THEY CAN FIGURE OUT A SOLUTION TO WHY THE CAR HAD SUDDEN ACCELERATION. I KNOW FOR A FACT I DID NOT PRESS ON THE GAS INSTEAD OF THE BREAK, AND I ALSO KNOW IT WAS NOT THE SUBARU FLOOR MAT. THIS ISSUE NEEDS TO BE LOOKED INTO AS IT COULD HAVE BEEN VERY DANGEROUS. *TR