NHTSA Complaint #10546353 — 2011 FORD FUSION

WAS DRIVING ON A COUNTY ROAD UP A SLIGHT INCLINE WHEN THE ENGINE RAN VERY ROUGH AND THE CAR ROLLED TO A STOP. TRIED TO RESTART AND HAD THE SAME CONDITION - AS THOUGH THE ENGINE WAS RUNNING ON TWO CYLINDERS. WAS IN THE MIDDLE OF THE ROAD AND OTHER CARS RAN AROUND ME. A HOMEOWNER CAME TO THE RESCUE AND WE WERE ABLE TO GET THE CAR SLOWLY ROLLING ONTO HIS DRIVEWAY. AFTER SITTING FOR SOME TIME THE ENGINE THEN WORKED AS USUAL AND WE DROVE DIRECTLY TO THE FORD DEALER AND DROPPED THE CAR OFF (IT WAS SAT. A.M.) SO THE SERVICE DEPT. COULD LOOK AT THE CAR MONDAY. WAS CALLED MON. AND TOLD BY SERVICE THAT IT WAS THE THROTTLE BODY AND WOULD COST $640 TO REPAIR. AUTHORIZED THE REPAIR PLUS OIL CHANGE, ETC. MY WIFE HAD PICKED ME UP WITH ANOTHER VEHICLE AND I CHECKED THE INTERNET FOR THIS THROTTLE BODY PROBLEM. THERE WAS A LOT OF INFO ABOUT IT. CALLED DEALERSHIP AND TOLD THEM THE PROBLEM HAS EXISTED FOR YEARS AND I WOULD NOT PAY FOR A PROBLEM FROM THE FACTORY (NOT ORDINARY WEAR AND TEAR) WHICH THEY KNEW ABOUT WHEN THEY SOLD ME THE CAR NEW IN 2010. OFFERED TO PAY HALF THE THROTTLE BODY REPAIR COST AS THE VEHICLE WAS OUT OF WARRANTY. WAITING FOR THEIR DECISION. *TR