NHTSA Complaint #10546254 — 2005 MERCURY MONTEREY ELECTRICAL SYSTEM

Complaint Details

ODI Number	10546254
Vehicle	2005 MERCURY MONTEREY
Component	ELECTRICAL SYSTEM
Date of Incident	September 29, 2013
Date Filed	September 30, 2013
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

IT WAS RAINING AND MY VEHICLE KEPT GOING INTO NEUTRAL AND STALLING. I'D PRESS THE GAS, NOTHING WOULD HAPPEN. IT WOULDN'T GO INTO REVERSE. WHEN I PUT IT IN NEUTRAL THE ENGINE JUST REVVED UP. PUTTING IT PARK WAS OK. CHECK ENGINE CODES P0715 AND P0340 APPEARED. A FLASHING CHECK ENGINE LIGHT (!), AND SOLID CHECK ENGINE LIGHT APPEARED. PUTTING IN DRIVE, IT WOULD ONLY GO INTO 3RD GEAR. 1ST GEAR WORKED IF I MOVED THE PRNDL TO 1. REVERSE DIDN'T WORK AT ALL. I COULD HAVE EASILY BEEN KILLED IF THIS HAPPENED WHILE DRIVING ANYWHERE BUT MY NEIGHBORHOOD. THIS IS DIFFERENT FROM THE RECENT TORQUE CONVERTER RECALL THAT IS ALSO SCARY AND ALSO RESULTS IN LOSS OF FORWARD MOMENTUM. MY PROBLEM IS WITH THE PCM. THE DEALER PERFORMED DIAGNOSTICS AND REPAIRS ACCORDING TO FORD'S TSB 06-14-10 WHICH INDICATES THIS IS A COMMON PROBLEM ON ALL 1999-2007 FORD VANS. IF THEY'VE KNOWN ABOUT THIS FOR 7 YEARS, AND IT AFFECTS NEARLY A MILLION VEHICLES, WHY HASN'T IT BEEN RECALLED? SURELY NHTSA HAS RECEIVED COMPLAINTS ABOUT THIS. I HAVE A FRIEND WHO HAD THIS HAPPEN ON HER 2004 FORD VAN WITHIN THE LAST YEAR. SHE ALSO LOST REVERSE AND THE CAR WOULD LIMP IN DRIVE JUST LIKE MINE DID. THE REPAIR SHOP KNEW EXACTLY WHAT TO DO AND REPAIRED HER PCM. I'VE ASKED HER TO FILE A NHTSA COMPLAINT AS WELL. THIS IS A SAFETY CONCERN. I PAID MY FORD DEALER TO FIX BECAUSE MY SAFETY IS AT STAKE, AND OBVIOUSLY BECAUSE THE VEHICLE WAS PERFORMING SUB-PAR, BUT I FEEL THIS PARTICULAR ISSUE SHOULD BE COVERED BY FORD, NOT BY THE CUSTOMER, JUST AS WAS DONE WITH THE RECENT REAR SEAT RUST AND TORQUE CONVERTER RECALLS ON THIS SAME VEHICLE. THIS IS NO DIFFERENT. IT IS BEYOND NORMAL WEAR AND TEAR. *TR

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Other ELECTRICAL SYSTEM Complaints

#10512909 — May 20, 2013 — MULTIPLE TIMES LOSS OF POWER AND ABILITY TO DRIVE. RPM'S JUMPED ALL OVER AND VEHICLE WOULD STALL OR NOT START AT ALL....

#10475523 — September 16, 2012 — STALL ENGINE WITH NO POWER FOR FORWARD OR REVERSE. MALFUNCTION INDICATOR COMES ON AND THE VEHICLE WILL NOT START FOR...

#10453917 — April 3, 2012 — TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ...

#10399063 — May 4, 2011 — MY 2005 MERCURY VAN DIED WITHOUT WARNING AND AFTER TAKING IT IN FOR REPAIR, WAS INFORMED IT WAS THE PCM MODULE OR COM...

#10143673 — November 25, 2005 — THE COMPUTER SYSTEM IN THE VAN HAS MALFUNCTIONED IN THE EXACT SAME WAY TWICE. IT SAYS THE REAR SLIDING DOOR IS OPEN ...

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