NHTSA Complaint #10546027 — 2011 FORD ESCAPE

I BOUGHT MY 2011 FORD ESCAPE BRAND NEW AND IT HAS ABOUT 40K MILES ON IT. I'VE NEVER HAD ANY ISSUES. IT'S BEEN A GREAT CAR WITH ALL OF MY TRAVELING AND I'VE ALWAYS TRUSTED THAT IT WOULD GET ME FROM POINT A TO POINT B SAFELY. UNTIL TODAY! I GOT AN OIL CHANGE AND CHECK-UP LAST WEEK, NO PROBLEMS. THIS MORNING, I WAS DRIVING ON A BUSY 4-LANE INTERSTATE WHEN MY CAR LOST ALL POWER AND STARTED SHAKING AND JERKING. I WAS GOING ABOUT 65-70 MPH WHEN IT STALLED AND QUICKLY DECELERATED AS CARS WERE SWERVING AROUND ME AND SPEEDING PAST. THE ENGINE WAS STILL RUNNING, THE CHECK ENGINE LIGHT POPPED ON, AND PRESSING THE GAS PEDAL DID NOTHING. IT WAS A MIRACLE THAT I WAS ABLE TO SAFELY MANEUVER OVER TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT AND KILLING SOMEONE OR MYSELF. I WAS COMPLETELY CAUGHT OFF GUARD AND SPOOKED BY THE WHOLE THING. I RESTARTED MY CAR AND THE CHECK ENGINE LIGHT WAS OFF AND THE CAR SEEMED NORMAL. I GOT OFF AT THE NEXT EXIT TO AVOID PLAYING CAR ACCIDENT ROULETTE ON THE HIGHWAY. EVERYTHING WAS FINE FOR THE NEXT FEW MILES. THEN.. IT HAPPENED AGAIN! THIS TIME AS I WAS APPROACHING A BUSY INTERSECTION. SCARY, SCARY STUFF. IT WAS LIKE DRIVING A TICKING TIME BOMB! THIS TIME THE CHECK ENGINE LIGHT REMAINED ON AND IT TOOK ME TWICE TO GET MY ENGINE TO RESTART. I DROVE DIRECTLY TO THE NEAREST FORD DEALERSHIP. I WAS VERY CAUGHT OFF GUARD AS MY CAR HAD JUST BEEN SERVICED AND HAD ALWAYS BEEN RELIABLE IN THE PAST. FORD REPLACED THE THROTTLE BODY. AFTER A SIMPLE GOOGLE SEARCH, I DISCOVERED HOW COMMON THIS ISSUE HAS BEEN AND WAS SHOCKED. I CANNOT BELIEVE THAT THIS PART HASN'T BEEN RECALLED YET! I FIND IT TO BE EXTREMELY IRRESPONSIBLE OF FORD TO BE SO COMPLACENT WITH A KNOWN ISSUE WHEN PEOPLE'S LIVES ARE IN JEOPARDY. TURNING YOUR BACK ON A PROBLEM AND IGNORING IT IS NOT SATISFACTORY CUSTOMER SERVICE. THIS PART NEEDS TO BE RECALLED ASAP BEFORE SOMEONE IS HURT OR KILLED. *TR