NHTSA Complaint #10545484 — 2009 GMC ACADIA POWER TRAIN

Complaint Details

ODI Number	10545484
Vehicle	2009 GMC ACADIA
Component	POWER TRAIN
Date of Incident	September 25, 2013
Date Filed	September 26, 2013
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

MY WIFE WAS DRIVING HER 09 ACADIA AND ALL OF A SUDDEN IT QUIT SHIFTING AND THE ENGINE REVVED UP IF SHE WENT OVER 25 MPH. SHE LIMPED IT TO A LOCAL SERVICE STATION WHERE THEY INFORMED US THAT THE REVERSE CLUTCH PRESSURE PLATE WAS BROKEN AND NEEDED A NEW TRANSMISSION. EVEN THOUGH IT WAS WITHIN GM'S 5YR 100K "POWERTRAIN WARRANTY", THEY "CONVENIENTLY" EXCLUDED THAT PROBLEM FROM BEING COVERED. I HAVE SEEN MANY, MANY COMPLAINTS REGARDING THIS ISSUE AND IT IS[XXX] THAT GM ISN'T OWNING UP TO IT AND CORRECTING THE PROBLEM ON CURRENT VEHICLES. SO, NOW WE ARE OUT $3500 FOR A NEW TRANSMISSION ON A CAR WITH ONLY 75K MILES! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *UPDATED 1/15/2014 *JS

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