NHTSA Complaint #10545307 — 2012 LEXUS RX350

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10545307
Vehicle	2012 LEXUS RX350
Component	VEHICLE SPEED CONTROL
Date of Incident	September 21, 2013
Date Filed	September 25, 2013
Mileage	5,299 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WISH TO INFORM YOU ABOUT A SERIOUS INCIDENT THAT OCCURRED ON SEPTEMBER 21, 2013 WHILE DRIVING MY LEXUS 350 AWD 2012. I WAS PARKING THE CAR. MY FOOT WAS ON THE BREAK PEDAL AND I WAS ABOUT TO REVERSE WHEN THE CAR SUDDENLY SELF ACCELERATED AND WENT UP A 45 DEGREE EMBANKMENT. THE CAR DROVE OVER VERY LARGE BOULDERS THAT WERE AT THE HEAD OF THE PARKING SPACE. THE UNDERBELLY OF THE CAR RAMMED INTO A VERY LARGE BOULDER THAT RAISED THE LEFT REAR WHEEL OFF THE GROUND AND STOPPED THE CAR FROM CONTINUING UP THE INCLINE. THE ACCELERATION OVER THE BOULDERS AND UP THE EMBANKMENT WAS CONSISTENTLY FAST MOVING AND THE BREAK PEDAL WAS USELESS. LEXUS WAS INFORMED AND ADVISED THAT WOULD SEND AN INSPECTOR. THE LIFE ON MYSELF AND THE PASSENGERS WERE SERIOUSLY PUT AT RISK. I DO NOT WANT TO DRIVE THE CAR AGAIN BECAUSE OF THE UNPREDICTABILITY AND LIFE THREATENING RISK THE CAR POSES BECAUSE OF THE SELF ACCELERATION ISSUE. I KINDLY REQUEST YOUR OFFICE REVIEW THIS SERIOUS MATTER. I AM SEEKING REIMBURSEMENT FOR MY UP-FRONT FINANCIAL COMMITMENT OR A TRADE-IN FOR A DEPENDABLE VEHICLE. *LN UPDATED 1/8/2013 *JS

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