NHTSA Complaint #10545094 — 2009 SATURN OUTLOOK STEERING

Complaint Details

ODI Number	10545094
Vehicle	2009 SATURN OUTLOOK
Component	STEERING
Date of Incident	September 23, 2013
Date Filed	September 24, 2013
Mileage	45,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I TOOK MY 2009 SATURN OUTLOOK XE TO THE GM SERVICE CENTER YESTERDAY ONLY TO FIND OUT AT 45000 MY STEERING RACK AND PUMP NEEDS TO BE REPLACED AT $1300 +. ALSO, MY TIMING CHAIN IS GONE. MY AIR CONDITIONER STOPPED BLOWING COLD AIR FOR THE SECOND TIME AND LASTLY WHEN I TURN ON MY DEFROST IT COMES OUT AT MY FEET. THE AIR AND THE DEFROST I AM STILL WAITING FOR THEM TO FIGURE OUT THE PROBLEM. HOW CAN GM GET AWAY WITH THIS. I HAVEN'T EVEN REACHED 50000 MILES AND MY CAR NEEDS CLOSE TO $5000 IN REPAIRS. GM NEED TO STAND BEHIND THEIR VEHICLES AND PUT OUT A RECALL ON THE STEERING RACK BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. PLEASE, SOMEONE DO SOMETHING. *JS

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