NHTSA Complaint #10545058 — 2000 MERCEDES BENZ ML320 SERVICE BRAKES

Complaint Details

ODI Number	10545058
Vehicle	2000 MERCEDES BENZ ML320
Component	SERVICE BRAKES
Date of Incident	September 21, 2013
Date Filed	September 23, 2013
Mileage	185,630 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS ON THE FREEWAY, I WAS USING MY CRUISE CONTROL (LUCKILY JUST AFTER HEAVY TRAFFIC HOURS) JUST LIKE ANY OTHER DAY. A CAR SLOWED IN FRONT OF ME, SO I WENT TO APPLY MY BRAKES. AS SOON AS I HIT THE BRAKE PEDAL THE BRAKES NOT ONLY DID NOT DISENGAGE THE CRUISE CONTROL BUT THE BRAKES GOT STIFF AND WOULD NOT WORK NO MATTER HOW HARD I PRESSED THEM. AT THE SAME TIME THE ACCELERATOR WAS FLOORED AND THE CAR WAS TRYING TO GO WHAT SEEMS LIKE 130-140 MPH. IT TOOK ALL MY STRENGTH TO TRY AND KEEP IT AT AN APPROPRIATE SPEED. LUCKILY MY PASSENGER TOLD ME TO STAY CALM AND TRIED TO HELP ME DISENGAGE THE CRUISE CONTROL. I HAD TO MANEUVER THE CAR TO THE SLOWEST LANE AND SHIFT IT INTO NEUTRAL. THAT WAS THE ONLY OPTION I HAD BESIDES CRASHING INTO THE CAR IN FRONT OF ME. I AM EXTREMELY SHAKEN FROM THIS EVENT, I HAVE ANXIETY/PANIC ATTACKS WHENEVER I DRIVE ANY VEHICLE NOW. I AM CURRENTLY LOOKING FOR A PHYSICIAN TO HELP ME WORK OUT SOME KIND OF TREATMENT/THERAPY.

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