NHTSA Complaint #11521278 — 2000 MERCEDES BENZ ML320 SERVICE BRAKES

Complaint Details

ODI Number	11521278
Vehicle	2000 MERCEDES BENZ ML320
Component	SERVICE BRAKES
Date of Incident	May 7, 2023
Date Filed	May 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

I was driving full freeway speed when the brake assist system suddenly engaged which slammed on my brakes immediately and sent me skidding all over the freeway trying to maintain control of the vehicle and not crash into anything. All the while the cars behind me had to veer out of the way. Several accidents were almost caused by this incident. This safety feature is now a safety hazard. This should never ever happen. This I'd comparable to an airbag suddenly deploying while driving. An absolutely terrifying experience. The bas fct light came on which is how I learned of the brake assist system. This problem is repeatable because it happened 2 more times as I had to get my vehicle home but luckily I didn't date take the freeway again. Problem just started 5/7/23 without any warning at all.

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