NHTSA Complaint #10544701 — 2011 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10544701
Vehicle 2011 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage 52,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

WAS GOING JUST GOING DOWN A RESIDENTIAL STREET AND A WARNING LIGHT CAME ON AND MY CAR STARTED SURGING AND RUNNING ROUGH AND BASICALLY JUST STOPPED. I TURNED IT OFF AND LET IT SIT A BIT AND THEN IT RESTARTED AND THE WARNING LIGHT WAS OFF AND DROVE FINE. ONE MONTH LATER THIS HAPPEND AGAIN IN TOWN AND APPROXIMATELY AT THE SAME SPEED. I FIGURED I WOULD HAVE THEM CHECK IT AS THE OWNERS MANUAL STATED TO DO IF IT HAPPENED MORE THAN ONCE WHEN I GOT MY OIL CHANGED. ABOUT 3 WEEKS AFTER THE 2ND INCIDENT AND 2 MONTHS AFTER THE 1ST, I WAS ON THE INTERSTATE GOING 65 MPH AND THE LIGHT CAME ON AND IT WAS AS IF I WAS NOT GETTING ANY POWER, THE ACCELERATOR DIDNT DO ANYTHING AND I HAD TO PULL OVER TO THE SHOULDER IN HEAVY TRAFFIC. AGAIN I TURNED THE CAR OFF LET IT SIT A BIT AND CONTINUED ON. MY DEALERSHIP IS 10 MILES FROM MY HOME, AS I WAS TAKING THE CAR IN TO GET CHECKED AND THE OIL CHANGED THE INCIDENT HAPPENED 2 TIMES IN THIS 10 MILE DISTANCE IN INTERSTATE TRAFFIC AND AGAIN I HAD TO PULL OFF ONTO THE SHOULDER IN HEAVY TRAFFIC JUST TO GET TO DEALERSHIP. IT HAPPENED 3 TIMES IN A 3 DAY PERIOD. THEY SAID THIS WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND MY CAR ONLY HAS 54000 MILES ON IT AND IT WAS 500.00 TO FIX.

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