NHTSA Complaint #10544411 — 2008 FORD ESCAPE

THIS OCCURRED IN 2012 ALSO. LOSS OF POWERSTEERING -WHEN PULLING INTO OUR YARD. HAD SON CHECK THE BELTS-FLUID LEVELS-ALL OK;RESTARTED AND IT WAS OK. TOOK AROUND BACK YARD AND IT IMMEDIATELY LOSS THE POWER ASSIST AGAIN. ACTUALLY STEERED IT AS WAS FOR ABOUT 400 YARDS AROUND THE LARGE BACK FIELD OF OUR FARM AS IT WAS-IT NEVER BECAME NORMAL AGAIN DURING THAT APPROXIMATE 400 YARDS --UNTIL I SHUT OFF ENGINE-RESTARTED AGAIN AND TIL TODAY SEPTEMBER 19, NO RE OCCURRENCE. HAVE BEEN ON MANY FORUMS AND SEEN SO MANY OTHERS WITH SAME PROBLEMS. A STEERING ASSIST ELECTRIC MODULE OR SOMETHING SIMILAR SEEMS TO BE THE PROBLEM. THIS HAS HAPPENED TO MY WIFE TWO TIMES -ONE IN THE BACK YARD AND ONE IN MALL PARKING LOT AREA. WE KNOW WHAT TO DO NOW-SHUT DOWN ENGINE AND RESTART; HOWEVER, IF THIS HAPPENS WHILE ON HIGHWAY IN TRAFFIC WHILE ATTEMPTING TO EITHER PASS OR GET BACK IN YOU LANE --IT COULD BE LIFE THREATENING TO NOT ONLY US BUT THE OTHERS ON HIGHWAY. PLEASE, THERE HAVE BEEN ENOUGH COMPLAINTS FOR A REMEDY -OR AT LEAST AN ACKNOWLEDGEMENT BY FORD -NOT AS OUR E-MAIL TO FORD CUSTOMER RELATIONS AND A REPLY BY A REPRESENTATIVE, [XXX], WHO STATED THEY HAVE DONE WHAT THEY FEEL NECESSARY AND AS TO THEIR RESPONSIBILITY OF THIS PROBLEM, BY TELLING US TO TAKE TO FORD DEALERSHIP FOR AN ANALYSIS TEST BY THEIR PROFESSIONAL MECHANICS AND TECHNICIANS. WE AS DO SO MANY FORD OWNERS KNOW THE PROBLEM-CAUSE-AND WHY MUST WE PAY A LARGE ANALYSIS PROBLEM FOR SAME. THANK YOU NHTSA-WE ARE FORTUNATE TO HAVE SOME ONE THAT IS CONCERNED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR