NHTSA Complaint #10544327 — 2010 MERCURY MILAN

DRIVING TO WORK ONE MORNING MY CAR APPEARED TO STALL WITHOUT WARNING ON THE INCLINE OF A VIADUCT. IT SLOWED DRAMATICALLY WITHOUT ME BRAKING, SO THERE WERE NO BRAKE LIGHTS TO WARN OTHER DRIVERS. I WAS FORTUNATE THE DRIVER BEHIND ME WAS PAYING ATTENTION AND DID NOT RUN INTO ME. I MADE AN EMERGENCY MANEUVER TO GET OFF THE ROAD, AND CALLED AAA FOR A TOW. WHILE ON HOLD WITH AAA, I RESTARTED MY CAR. IT APPEARED TO BE WORKING NORMALLY, SO I WENT TO WORK WITHOUT INCIDENT. LATER IN THE DAY MY CAR SEEMED TO STALL AGAIN ON THE WAY TO LUNCH. THIS WAS IN A REMOTE AREA WITH NO OTHER TRAFFIC. AGAIN IT RESTARTED, AND WORKED FINE ON MY RETURN TO WORK. WHILE DRIVING HOME IT HAPPENED A THIRD TIME IN A CONSTRUCTION ZONE. I HAD TO PULL OVER NEAR HUGE ROLLERS THAT WERE LEVELING NEWLY LAID ASPHALT. LUCKILY IT STARTED AGAIN AND I MERGED BACK INTO CONSTRUCTION TRAFFIC AND DROVE HOME. I CALLED THE FORD DEALER I BOUGHT THE CAR FROM. THEY TOLD ME OVER THE PHONE IT SOUNDED LIKE ANOTHER BAD THROTTLE BODY. I GOT A RIDE TO WORK THE NEXT DAY, AND TOOK IT IN AS SOON AS I COULD GET AN APPOINTMENT. THE FORD DEALER REPLACED THE THROTTLE BODY, AND I HAVE HAD NO PROBLEMS SINCE. *TR