NHTSA Complaint #10544199 — 2011 FORD FUSION

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10544199
Vehicle 2011 FORD FUSION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 34,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

ON SEPTEMBER 15, 2013 I WAS DRIVING ON A MAJOR SURFACE STREET AT APPROXIMATELY 35 MILES PER HOUR WHEN THE CAR JUST STOPPED WORKING. COMPLETELY POWERLESS. I SAW TWO LIGHTS ON THE DASHBOARD: THE BATTERY AND THE OIL. THERE MAY HAVE BEEN MORE BUT I WAS MORE FOCUSED ON SAFETY AND ONCOMING TRAFFIC THAN THE LIGHTS ON THE DASH. I DECIDED NOT TO TAKE A CHANCE OF GETTING REAR ENDED (INJURED OR KILLED) SO AT THE FIRST BIG BREAK IN TRAFFIC I SAFELY EXITED THE VEHICLE AND WALKED OVER TO THE SIDEWALK (ONE LANE OVER). A LOCAL APARTMENT RESIDENT SAW THE INCIDENT AND GRABBED A SAFETY CONE TO PUT BEHIND MY CAR AS A WARNING. THANKFULLY THERE WERE NO ACCIDENTS BUT THERE WERE SOME CLOSE CALLS AND LAST MINUTE LANE CHANGES AS DRIVERS CAME UPON MY CAR. I CALLED FORD ROADSIDE ASSISTANCE AND THEY SENT A TOW TRUCK TO GET THE VEHICLE. IT STARTED UP PERFECTLY FOR THE DRIVER, BUT I HAD IT TOWED ANYWAY. IT HAS BEEN AT THE DEALER FOR TWO DAYS. THEY HAVE BEEN UNABLE TO DUPLICATE THE SITUATION AND HAVE RECEIVED NO "CODES" TO INDICATE A PROBLEM WITH THE VEHICLE. THEY HAVE CALLED FORD TO ASK FOR ASSISTANCE AND FORD HAS ASKED THEM QUESTIONS REGARDING LIGHTS GOING ON, MY SPEED AT THE TIME OF THE INCIDENT, HOW FAR I HAD BEEN DRIVING THE CAR BEFORE THE INCIDENT, ETC. THIS IS THE SECOND TIME I HAVE HAD A PROBLEM WITH MY 2011 FUSION COMPLETELY FAILING. THE FIRST TIME WAS IN SEPTEMBER 2012 WHEN THE THROTTLE FAILED ON THE FREEWAY. IT WAS SUPPOSEDLY FIXED. THIS TIME THE LOST OF POWER DID NOT FEEL LIKE THE THROTTLE. IT JUST STOPPED WORKING. HAD POWER. DIDN'T HAVE POWER. I AM EXTREMELY CONCERNED THAT THE DEALER WILL FIND NOTHING WRONG WITH THE VEHICLE AND IT WILL BE RETURNED TO ME IN AN UNSAFE CONDITION. OTHERS HAVE REPORTED THIS AND SIMILAR ISSUES. PLEASE GET THESE VEHICLES RECALLED BEFORE SOMEONE LOSES A LIFE.

Related Complaints for the 2011 FORD FUSION

Other ELECTRICAL SYSTEM Complaints

#11695486 am filing this complaint regarding a serious safety defect in my 2011 Ford Fusion. The vehicle’s electric power steer...
#11647497 My driver heating element in my seat stopped working. I went to get it fixed and that’s when they noticed the charred...
#11633827 The Power Steering failed on a 2011 ford fusion se. The recall supposedly ended after 150k miles and I’m 150 miles ov...
#11606686 As stated in a previous complaint vehicle has what one professional mechanic diagnosed as an "electrical fathom draw"...
#11606445 The steering wheel becomes stiff and won’t move.. I can not turn it at all if I’m driving.. which can cause me to hav...

Recent Complaints for the 2011 FORD FUSION

#11719026 STEERING Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...
#11719026 WHEELS Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...
#11716237 STEERING The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steerin...
#11712793 ENGINE My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...
#11712793 SERVICE BRAKES My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...
Check any vehicle history by VIN - Free vehicle history report