NHTSA Complaint #10544031 — 2007 TOYOTA 4RUNNER

ON THE BACK OF THE TRUCK, IN THE MIDDLE OF THE REAR DOOR, MY CAR BEGAN TO RUST OUT OF NOWHERE. I DO NOT LIVE BY THE OCEAN OR ANY OTHER TYPE OF ENVIRONMENT TO CAUSE RUST AND IN THE WINTER TIME, THE TRUCK IS GARAGE KEPT. AFTER HEARING FROM A NUMBER OF PEOPLE HAVING THE SAME PROBLEM, CALLING TOYOTA TO FIND OUT THAT THEY HAVE NO RECALL, I TOOK THE CAR TO AN AUTO BODY SHOP. THE EXPERT LOOKED AT THE RUST, WENT TO SCRAPE IT, AND THE EXTERIOR CRUMBLED IN CREATING A DECENT HOLE. THE EXPERT SAID THAT THERE WAS NO REASON FOR A TRUCK THIS AGE SHOULD HAVE THIS PROBLEM. HE CALLED TOYOTA TO COMPLAIN SAYING THAT THIS IS A PROBLEM TOYOTA SHOULD FIX, BUT THEY SAID THEY HAD NO RECALL ON THE ISSUE. THE EXPERT TOLD ME THAT THE CAR WAS RUSTING FROM THE INSIDE AND IS EATING AWAY AT THE LAYERS OF PAINT. HE SAID I HAD NOTHING TO DO WITH THE CAUSE. HE ALSO SAID THAT HE COULD FIX IT AT A HIGH PRICE, BUT THAT MAY NOT EVEN SOLVE THE PROBLEM. I AM FILING THIS BECAUSE THERE IS NO REASON A CAR 6 YEARS OLD AND WELL KEPT SHOULD BE RUSTING AND FALLING APART. *TR