NHTSA Complaint #10543885 — 2002 MERCURY SABLE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10543885
Vehicle	2002 MERCURY SABLE
Component	VEHICLE SPEED CONTROL
Date of Incident	August 27, 2013
Date Filed	September 16, 2013
Mileage	125,263 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S VOLUNTARY RECALL OF THE SPEED CONTROL CABLE COLLAR REPLACEMENT HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE SUDDENLY ACCELERATED WHILE THE CONTACT APPLIED THE BRAKE. THE ENGINE RPMS ALSO INCREASED TO 4000. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE AND THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 125,263. UPDATED 10/30/13*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND WAS REIMBURSED THE AMOUNT CHARGED FOR CLEARING THE VALVE OF CARBON. THE CONTRAL CABLE WAS DAMAGED AND WAS REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 10/30/2013 *JS

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