NHTSA Complaint #10543792 — 2004 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR WHEN THEY NOTICED THAT THE ENTIRE FRAME WAS COMPLETELY RUSTED AND CAUSED THE FUEL TANK TO BECOME SLIGHTLY DETACHED FROM THE VEHICLE. THE MECHANIC STRAPPED THE FUEL TANK BACK ONTO THE VEHICLE AS A TEMPORARY REMEDY. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE FRAME, HOWEVER THE RECALL HAD EXPIRED. THERE WAS ALSO A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V542000 (TIRES) BUT THE DEALER REFUSED TO HONOR THE RECALL BECAUSE THE VEHICLE WAS NOT PREVIOUSLY REPAIRED UNDER THE MANUFACTURER'S VOLUNTARY RECALL. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. THE CONSUMER STATED SHE WAS NEVER NOTIFIED OF THE RECALL, INVOLVING FRAME RUST. UPDATED 01/08/14 INVOICE RECEIVED 01/28/14