NHTSA Complaint #10543747 — 2011 FORD FIESTA

I BOUGHT THIS CAR USED WITH 35000 MILES ON IT. THE FIRST THING I NOTICED WAS WHEN STARTING OR STOPPING THE CAR WOULD SHUDDER, LIKE IT WAS GRIPPING AND COULDN'T CATCH A GEAR. I NORMALLY DRIVE HWY, AND I NOTICE NO PROBLEMS WHEN GOING ABOVE 45MPH. HOWEVER I WAS IN STOP AND GO TRAFFIC AND I THOUGHT THE CAR WAS GOING TO STALL ON ME NUMEROUS TIME, IT WOULD SHAKE AND MAKE GRINDING SOUNDS. THIS CAR IS AN AUTOMATIC AND I THOUGHT I WAS DRIVING A MANUAL, THAT'S WHAT IT FELT LIKE, LIKE I DIDN'T HAVE THE CLUTCH IN AND WAS COMING TO A STOP. WELL ABOUT 3 WEEKS AGO WHEN I WAS PULLING UP TO A STOP LIGHT, THE CAR STALLED COMPLETELY. JUST TURNED OFF, AND IT REALLY SCARED ME. SINCE THEN THE CAR HAS STALLED 3 TIMES, EACH TIME AS I AM COMING TO A STOP. I TOOK IT IN AFTER EACH TIME IT STALLED AND I AM TOLD THAT SINCE NO CHECK LIGHTS CAME ON THERE IS NO WAY THEY CAN DIAGNOSE ANYTHING. I MENTIONED THE SHUDDERING AS WELL, AND THEY GAVE ME A PRINT OUT WITH THE "USUAL" FEELINGS ASSOCIATED WITH THE PARTICULAR TRANSMISSION THAT IS ON MY CAR. I AM PISSED AND VERY DISSATISFIED, I LOVE THIS CAR, THE LOOK, THE INTERIOR, THE ELECTRONIC UPGRADES ARE AWESOME BUT THESE ISSUES WITH THE TRANSMISSION ARE MISERABLE. I AM SCARED DRIVING MY CAR. I JUST WANT FORD TO RECOGNIZE THIS PROBLEM AND HELP US OUT. WE ARE BUYING THEIR PRODUCT, YOU WOULD THINK THEY WOULD FIX THESE ISSUES. *TR