NHTSA Complaint #10543405 — 2007 FORD FUSION STEERING

Complaint Details

ODI Number	10543405
Vehicle	2007 FORD FUSION
Component	STEERING
Date of Incident	June 8, 2013
Date Filed	September 13, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE IDLER PULLEY BOLT BROKE OFF AND PULLED THE BELT OFF (THE BELT DID NOT BREAK) MAKING ME LOSE POWER STEERING, AND OF COURSE THE BATTERY WOULD NOT HOLD A CHARGE. THIS HAPPENED JUNE 8, 2013, JUNE 23, 2013 AND AGAIN ON SEPTEMBER 11, 2013. FORD IS TELLING ME THAT THERE IS NO PROBLEM BUT THE DEALER THAT FIXED MY CAR THE 1ST TWO TIMES NOW HAS IT AGAIN AND HAS A CALL INTO FORD TO SEE WHAT THE PROBLEM COULD BE THAT IT HAS HAPPENED TO ME 3 TIMES IN THE PAST 2 1/2 MONTHS. ALL 3 TIMES I WAS DRIVING WHEN IT HAPPENED. THE SECOND 2 TIMES IT HAPPENED I HEARD A POP ALMOST LIKE I RAN SOMETHING OVER AND IMMEDIATELY LOST POWER STEERING. IT ALMOST HAS ME AFRAID TO PUT MY KIDS IN MY CAR. UNFORTUNATELY I ONLY HAVE ONE CAR AND CAN'T AFFORD A NEW ONE. *TR

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