NHTSA Complaint #10543027 — 2011 FORD F-250 SD

DRIVING DOWN A 6 LANE HIGHWAY IN MID DAY TRAFFIC. HAD JUST LEFT MY HOUSE NOT 2 MINUTES EARLIER. LIGHT COMES ON SAYS STOP SAFELY NOW. I START TO SWITCH LANES AND THE ENGINE SHUTS DOWN. I AVOIDED A NEAR COLLISION AND SWERVED INTO A TURN LANE. THE TRUCK WOULD NOT EVEN TURN OVER. CALLED THE DEALER AND AFTER I EXPLAINED WHAT HAPPENED THEY STATED OH YOU HAVE A BAD EGT EXHAUST SENSOR IT SHUTS THE VEHICLE DOWN AND WAS INFORMED IT IS A REGULAR THING. WHEN I GOT TO THE DEALERSHIP THEY SAID THERE IS NO FIX OR UPGRADE JUST CHANGE THE SENSOR. THEY ALSO SAID THERE IS NO WAY TO KNOW WHEN THEY ARE GOING TO GO OUT. THEY EXPLAINED WHEN ONE OF THE FOUR SENSORS GOES BAD IT READS A HIGH TEMP READING AND THAT TRIGGERS THE SHUT DOWN. ASKED WHY THEY DON'T CHANGE THE SOFTWARE TO GIVE WARNING WHEN ONE SHOWS HOT AND SHUT DOWN WHEN A MINIMUM OF 2 OR 3 SHOW HOT. I MEAN IF THERE ARE 4 SENSORS AND ONE SHOWS 2200 THE OTHERS SHOW 200 SOMETHING TELLS ME THE SENSORS THE ISSUE. I AM THANKFUL THIS OCCURRED WHEN IT DID INSTEAD OF A MINUTE EARLIER W HEN I INITIALLY PULLED ONTO THE HIGHWAY IN FRONT OF A DUMP TRUCK. IF IT HAD HAPPENED THEN IT WOULD HAVE KILLED ME OR SOMEONE ELSE HAD THE DUMP TRUCK BEEN FORCED TO SWERVE. THIS IS A TRAGEDY WAITING TO HAPPEN. I RESEARCHED IT ON LINE AND SEE A LOT OF OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE. PLEASE DO SOMETHING. THIS IS A DIESEL TRUCK. *TR