NHTSA Complaint #10836774 — 2011 FORD F-250 SD ENGINE

Complaint Details

ODI Number	10836774
Vehicle	2011 FORD F-250 SD
Component	ENGINE
Date of Incident	February 17, 2016
Date Filed	February 17, 2016
Mileage	85,324 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THIS ISSUE IS AROUND THE DIESEL EXHAUST FLUID SYSTEM - SPECIFICALLY THE REDUCTANT HEATER ASSEMBLY BUT HAS ALSO NOW AFFECTED THE FUEL PUMP AND ASSOCIATED EMISSIONS. THE PROBLEM IS INTERMITTENT BUT OCCURS WHEN THE TEMPERATURE FALLS BELOW 30 DEGREES. THIS CARE HAS BEEN IN DEALERSHIP REPEATEDLY OVER THE PAST 14 MONTHS FOR THIS ISSUE. PART OF THE DESIGN OF THIS SYSTEM FAILURE IS TO DEPOWER THE ENGINE WHICH NEARLY CAUSED AN ACCIDENT WHILE I WAS DRIVING. I HAVE EXHAUSTED MY ABILITIES AND PATIENCE WITH FORD MOTOR COMPANY AND NOW SUBMIT IT TO YOU FOR REDRESS. SEE ATTACHED PDF DOCUMENT FOR FULL DETAILS..

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