NHTSA Complaint #10542730 — 2004 BMW 545I

CUSTOM ORDERED 545I IN 2004 AS STILL ORIGINAL/EXISTING OWNER. HAVE HAD REPEATED ELECTRICAL ERRORS ON I DRIVE "DYNAMIC DRIVE FAILURE PROCEED WITH CAUTION AS THE STEERING HAS BEEN EFFECTED AND SEE YOUR BMW AUTHORIZED REP," "ELECTRICAL FAILURE SEE YOUR BMW AUTHORIZED REP. IMMEDIATELY PROCEED WITH CAUTION, "PASSENGER RESTRAINT FAULT PROCEED WITH CAUTION EFFECTING BELT AND BELT FORCE LIMITER, STALLING AT VERY LOW AND AS HIGH RATES OF SPEED AS HIGH AS 70 MPH WITHOUT ANY WARNING." SOMETIMES THE CAR LOGS THE ERRORS AND MANY TIMES IT DOESN'T FULLY THAT IT TAKES BMW NA'S COMPUTER TO ACCESS THE EXTENDED RAM IN THE CAR TO RETRIEVE PER BMW NA THAT THE DEALERSHIPS CAN'T. I EVEN HAVE PICTURES OF THE ERRORS THE CAR DOESN'T LOG SO THEY CLAIM THEY CAN'T DO ANYTHING. BMW ENGINEERS IN GERMANY HAVE BEEN INVOLVED AS THE CAR REFUSED TO REPROGRAM TWICE FOR THE DEALERSHIP. THIS CAR IS COMPLIANT W/ALL RECALLS PER THE DEALER AND HAS BEEN IN THE SHOP OVER 16 TIMES W/ONLY 70K MILES. THE DEALER AND BMW NA CAN'T DETERMINE THE ROOT CAUSE OF THE PROBLEMS EXCEPT TO SAY THEY THINK THEY'RE BEING TRIGGERED BY LOW VOLTAGE AND ITS HAD 3 BATTERIES AT LESS THAN 70K MILES, ISN'T DRIVEN MUCH, AND BMW NA NOR THE DEALERSHIP CAN PERMANENTLY RESOLVE THE ERRORS AND STALLING AND/OR STOP THEM. BMW NA AND THE DEALERSHIP HAVE REPLACED THE ENTIRE WIRING HARNESS AT 13K MILES, HAVE REFUSED TO TAKE THE CAR BACK AFTER SEVERAL ATTEMPTS AFTER QUALIFYING AS A LEMON UNDER THE LEMON LAW SINCE BEFORE 10K MILES AND BEEN GIVEN MULTIPLE EXCUSES FOR ALL OF THE ERRORS THEY CAN'T RESOLVE. THEY KEEP TELLING US TO BRING IT BACK EVERY TIME, BUY AN EXTENDED WARRANTY AT $6K TO CONTINUALLY SERVICE ELECTRICAL AND STALLING/RUNNING ROUGH ISSUES THEY CAN'T FIX UNDER ORIGINAL FACTORY WARRANTY. THEY'RE NOT REPORTING SERVICE TRIPS TO CARFAX AND REFUSE TO RELEASE DOCUMENTATION ON THE CAR REGARDING THE PROBLEMS TO US OR OUR ATTORNEYS. *TR