NHTSA Complaint #10542331 — 2005 CHRYSLER PACIFICA

I HAVE A 2005 CHRYSLER PACIFICA AND I WAS EXPERIENCING PROBLEMS WITH A "CLICKING NOISE" COMING FROM UNDERNEATH THE FRONT END OF MY CAR. UPON INSPECTION BY MY MECHANIC IT BECAME EVIDENT THAT THE "ENGINE CRADLE" WHICH HOLDS UP ENGINE WAS COMPLETELY ROTTED THROUGH WITH ABOUT 80% OF VISIBLE CORROSION (I REALLY WISH I COULD ACTUAL ATTACH PICTURES OF CORROSION PROVIDED TO ME BY MY MECHANIC). UPON FURTHER INVESTIGATION, I DISCOVERED THAT THIS "ENGINE CRADLE" CORROSION PROBLEM HAS BEEN ACKNOWLEDGED BY CHRYSLER AND AN EXTENDED WARRANTY WAS ISSUED TO REPAIR THIS PART FOR 04 AND 05 PACIFICA'S. EXTENDED WARRANTY LETTER ID IS: 0004617/#45543/X26...HOWEVER, WHEN I CONTACTED CHRYSLER, I WAS INFORMED THAT BASED ON THE VIN # OF MY CAR, I DID NOT QUALIFY FOR CHRYSLERS EXTENDED WARRANTY FOR THIS ISSUE (10 YRS OR 150,000 MILES) - THE LETTER CHRYSLER ISSUED FOR THIS EXTENDED WARRANTY CLEARLY STATES THAT IT COVERS 2004-2005 CHRYSLER PACIFICA'S, AND EVEN THOUGH I FALL WITHIN THE MODEL YEAR, GEOGRAPHICAL REGION, AND THE 10YR/150,000MILE GUIDELINES OF EXTENDED WARRANTY, CHRYSLER CLAIMS THAT MY 2005 WAS NOT MANUFACTURED WITHIN SOME NARROW MANUFACTURING WINDOW TO QUALIFY FOR THIS EXTENDED WARRANTY. IN CLOSING, UNFORTUNATELY, DUE TO FINANCIAL CONSTRAINTS, AND THE COSTLY NATURE OF THIS REPAIR (2-3K), I HAVE NO CHOICE BUT TO DRIVE THIS CAR THE WAY IT IS AT THE MOMENT - I DO UNDERSTAND THAT IT IS CLEARLY UNSAFE TO DRIVE THIS CAR AND IT PROBABLY SHOULDN'T BE ON THE ROAD - HOWEVER, I DO HAVE A VALID STATE INSPECTION STICKER FROM PREVIOUS YEAR, SO MY CAR IS "LEGAL TO DRIVE", AND I REALLY HAVE NO CHOICE BUT TO CONTINUE TO UTILIZE THIS CAR UNTIL I CAN COME UP WITH A RESOLUTION (ALL I CAN DO AT THIS POINT IS KEEP MY FINGERS CROSSED AND PRAY THAT I DON'T CAUSE ANY HARM TO MYSELF OR ANYBODY ELSE). WHAT SHOULD I / CAN I DO TO NEXT? CAN YOU PLEASE HELP ME AND ADVISE ACCORDINGLY. THANK YOU SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR