NHTSA Complaint #10542257 — 2011 FORD EDGE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10542257 |
| Vehicle | 2011 FORD EDGE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 53,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
I WAS BACKING OUT OF A PARKING SPOT AND THE HATCH DOOR ADJAR LIGHT CAME ON AND STARTED DINGING. I STOPPED TURNED OFF THE CAR AND OPENED AND CLOSED THE HATCH BACK DOOR. THIS DID NOT CORRECT THE PROBLEM. I HAD TO DRIVE HOME 30 MILES LISTENING TO THIS CONSTANT DINGING. WHEN I STOPPED THE INTERIOR LIGHT WOULD COME ON, THEY WOULD GO OUT WHEN I TOOK OFF AGAIN. I CALLED THE DEALER WHEN I GOT HOME, BECAUSE I JUST PAID $794.00 IN JUNE TO HAVE THE SAME PROBLEM FIXED ONLY IT WAS THE DRIVER SIDE DOOR ADJAR AND LOCKS. THEY TOLD ME I WOULD NEED TO BRING IT IN FOR ANOTHER DIAGNOSTICS THEN PAY FOR LABOR AND PARTS. THIS IS CLEARLY A PROBLEM WITH THE ELETRICAL SYSTEM AND I SHOULD NOT HAVE TO PAY ANYTHING FOR A DEFAULT ON FORDS PART. I CAN NOT AFFORD TO BRING MY CAR IN EVERY 2-3 MONTHS BECAUSE OF A DOOR SENSOR. I HAVE ONLY PURCHASED FORD VEICHELES SINCE I STARTED DRIVING IN 1981, I AM STARTING TO THINK DIFFERENTLY ABOUT FORD PRODUCTS AND SERVICE.
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