NHTSA Complaint #10542121 — 2012 TOYOTA CAMRY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10542121
Vehicle 2012 TOYOTA CAMRY
Component STEERING
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I RECENTLY PURCHASED THIS CAR AS A CERTIFIED TOYOTA USED CAR WITH 3675 MILES. AT SPEEDS ABOVE 50 MPH THE CAR CONSTANTLY WANDERS FROM RIGHT TO LEFT REQUIRING CONSTANT STEERING CORRECTION. THIS IS VERY TEDIOUS TO THE DRIVER AND CREATES A DANGEROUS SITUATION IN ATTEMPTING TO KEEP THE VEHICLE WITHIN THE DESIGNATED LANE OF TRAFFIC. ALL TIRES ARE INFLATED TO FACTORY SPECIFICATIONS AND THE CAR IS PROPERLY ALIGNED. THIS IS A NEW VEHICLE. THERE ARE NUMEROUS COMPLAINTS ON LINE RELATED TO THIS TOPIC AND VEHICLE. I CONTACTED BOTH A TOYOTA DEALER AND TOYOTA U.S.A. AND BOTH HAD NO RECORDS OF COMPLAINTS AND OR RECOMMENDED ACTIONS TO REPAIR THIS ISSUE. THE CAUSE OF THIS IS MOST LIKELY ASSOCIATED WITH THE EPS (ELECTRONIC POWER STEERING) WHICH TOYOTA STARTED TO INSTALL INTO THE CAMRY IN 2012. EPS HAS BEEN DOCUMENTED AS HAVING A NUMB FEELING AND IN SOME CASES WANDERING STEERING. UNFORTUNATELY, I WAS UNAWARE OF THIS WHEN ACQUIRING THIS 2012 CAMRY. PREVIOUS TO THIS CAR I LEASED A 2011 CAMRY WHICH DID NOT HAVE EPS AND NO SUCH WANDERING STEERING. I BELIEVE THIS IS A "VERY UNSAFE" VEHICLE AT HIGHWAY SPEEDS AND ASK THAT THE NHTSA INVESTIGATE THIS COMPLAINT FURTHER. I THANK YOU FOR ALLOWING THE PUBLIC TO POST SUCH ISSUES TO YOUR AGENCY.*JB

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