NHTSA Complaint #10542105 — 2009 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10542105
Vehicle	2009 TOYOTA SIENNA
Component	STEERING
Date of Incident	September 4, 2013
Date Filed	September 5, 2013
Mileage	33,087 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WENT TO DEALERSHIP FOR AN ALIGNMENT, CAR DRIFTED TO THE LEFT. THEY TOLD ME THE STEERING SHAFT WAS VERY WORN AND HAD TO BE REPLACED. HAD TO INSTALL A NEW STEERING INTERMEDIATE SHAFT AND SHAFT ASSEMBLY. THIS WAS COVERED UNDER MY EXTENDED WARRANTY, BUT THERE IS NO WAY A STEERING SHAFT SHOULD BE WORN OUT AT 30000 MILES! THERE HAS TO BE A DEFECT IN THE STEERING SHAFT. LUCKY, I HAD THE ALIGNMENT DONE BEFORE MY PLANNED 700 MILE TRIP. *JB

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