NHTSA Complaint #10542057 — 2009 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10542057
Vehicle	2009 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	September 5, 2013
Date Filed	September 5, 2013
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

ABOUT EIGHTY MILES/TWO DAYS PRIOR TO THE FAILURE, AN INTERMITTENT WHINE/HUMMING NOISE WAS HEARD IN THE VICINITY OF THE DRIVER SIDE DASH AREA WHILE TURNING AT SLOW SPEEDS. I WAS TOLD THIS WAS NOT UNUSUAL AS THE POWER STEERING IS ELECTRICALLY ASSISTED AND THE ELECTRIC MOTOR WAS LIKELY MAKING THE NOISE. TWO DAYS AFTER THE FIRST SOUNDS, THE POWER STEERING FAILED UPON ENGINE START. THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN NOW. *JB

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