NHTSA Complaint #10541810 — 2010 MERCURY MILAN

ON AUGUST 30TH, 2013, THE VEHICLE ENGINE WOULD NOT RUN OVER 2000 RPM DURING A DRIVE AT 40 MPH NO MATTER HOW HARD PUSH THE GAS PADDLE. AFTER PUSHED THE BRAKE, SLOWED DOWN AND STOPPED THE VEHICLE, ENGINE STILL WOULD NOT RUN OVER 2000 RPM. THEN I PUT THE SHIFT IN PARKING, TURN OFF ENGINE (USING KEY), RESTART IT, THE ENGINE HAD CHOKE SOUND AND WOULD NOT RUN OVER 1500 RPM. AFTER THAT A GENTLE MAN HELPED ME TO PARK MY CAR IN HIS DRIVEWAY. I CALLED THE DEALERSHIP AND HAD THE TOW TRUCK TOWED THE VEHICLE. WHEN THE INCIDENT HAPPENED, IT HAD ME, MY WIFE AND 2 CHILDREN IN THE CAR, AND HAPPENED WHEN I DROVE THE VEHICLE ACROSS THE RAILROAD CROSS. AFTER 4 DAYS INCLUDING WEEKENDS, THE DEALERSHIP TARGET THE PROBLEM IS THE THROTTLE BODY ASSEMBLY. *JB