NHTSA Complaint #10538546 — 2002 TOYOTA TUNDRA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10538546
Vehicle 2002 TOYOTA TUNDRA
Component STRUCTURE
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I HAD RECALL FOR MY TUNDRA BED AND THERE WERE GOING TO RESOLVE THE RUST ISSUE AT NO CHARGE. I TOOK MY TRUCK TO BOBBY REHAL TOYOTA IN MECHANCISBURG PA. THEY BROKE A PART THAT WASN'T PART OF THE RECALL. THEY TOLD ME AND IF I WANTED MY TRUCK BACK I HAD TO PAY FOR IT. I TRIED TO RESOLVE WITH BOBBY REHAL AND TOYOTA MAIN OFFICE AND THEY TOLD ME TO PAY IF I WANTED MY TRUCK AND THE PART THEY BROKE WAS NOT PART OF THE RECALL. I EXPLAINED I DIDN'T NEED OR WANT THIS RECALL BUT WAS TOLD IT WAS A NO COST RECALL BY LETTER. I PAID IT BUT NOW I JUST RECEIVED ANOTHER RECALL FOR AIRBAG BUT HOW CAN I TAKE MY TRUCK TO TOYOTA NOT KNOWING THE OUTCOME OF THE RECALL SO I MAY CHOOSE TO DO NOTHING BECAUSE I CANNOT BE SURE THEY WON'T MAKE ME PAY AGAIN FOR SOMETHING I DIDN'T WANT/NEED IN THE FIRST PLACE. THANKS. *JB

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