NHTSA Complaint #10538454 — 2011 FORD ESCAPE

WHILE DRIVING ON HIGHWAY AT 60 MPH 8/16/2013, MY ENGINE SHUT OFF. I PULLED TO SIDE OF ROAD. THE "WRENCH" LIGHT ON DASH WAS ON. I CALLED FORD BLOOMINGTON, THEY GAVE ME ROADSIDE ASSIST # AND HAD ME CALL THEM TO SEND A TOW TRUCK TO BRING ME AND MY VEHICLE TO FORD FOR CHECK UP. IT WAS READY LATER THAT DAY, WAS TOLD THAT THEY REPROGRAMMED PCM AND UPDATED CALIBRATION, THEY CHANGED AIR FILTER AND TOLD ME I WAS "GOOD TO GO" I PAID $35.00 FOR THAT. THE VERY NEXT FRIDAY, I WAS DRIVING HOME (AT 60 MPH) AND THE ENGINE DIED AGAIN AND I PULLED TO SIDE OF ROAD. LUCKILY THE ENGINE DID RESTART AND I WAS ABLE TO MAKE IT HOME. SATURDAY, I TOOK MY SUV TO FORD BLOOMINGTON, ENGINE SPUTTERED ON THE WAY THERE. FORD CALLED RENTAL CAR FOR ME( WITHOUT ME ASKING) AND AGAIN LOOKED AT THE ENGINE, WAS TOLD ON MONDAY THAT THE THROTTLE BODY WAS BAD, NEEDED REPLACED. THEY HAD THE PART, BUT IT WAS THEIR LAST ONE AND THAT THE PART WAS ON BACKORDER UNTIL OCTOBER. I HAD PART REPLACED AS IT WAS NOT COVERED UNDER WARRANTY, FOR $500.00. ALSO I HAVE A $110.00 BILL FROM ENTERPRISE RENTALS. *JB