NHTSA Complaint #10538430 — 2011 TOYOTA SIENNA

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10538430
Vehicle	2011 TOYOTA SIENNA
Component	TIRES
Date of Incident	August 31, 2013
Date Filed	September 2, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I PURCHASED A 2011 AWD LIMITED SIENNA AND WITHIN 4,000 MILES OF ME OWNING IT (BOUGHT CERTIFIED PREOWNED FROM TOYOTA) I FAILED INSPECTION FOR TIRES. I REPLACED ALL 4 TIRES (BY TOYOTA) AND THEY PUT RUN FLAT BRIDGESTONE'S ON. AGAIN...ABOUT 15,000 MILES LATER, I AM AGAIN RUNNING ON TIRES THAT ARE NEEDING TO BE REPLACED FOR IRREGULAR WEAR. TOLD MY MECHANIC THAT THE TIRES ARE NOT SAFE. TOYOTA SAID THERE ARE NO ISSUES WITH THE VEHICLE (SUSPENSION AND ALIGNMENT ARE PERFECT). SO WHAT IS THE PROBLEM? I AM DRIVING 3 SMALL CHILDREN IN THIS VEHICLE AND THIS IS A SAFETY CONCERN! *JS

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