NHTSA Complaint #10703116 — 2011 TOYOTA SIENNA

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10703116
Vehicle	2011 TOYOTA SIENNA
Component	TIRES
Date of Incident	March 16, 2015
Date Filed	April 1, 2015
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I TOOK MY 2011 TOYOTA SIENNA TO THE DEALERSHIP TO BE SERVICED. I WAS TOLD THE SPARE TIRE CABLE IS DEFECTIVE (NHTSA #14V273000) AND THE SPARE TIRE WAS PLACED IN MY TRUNK. I WAS TOLD THERE IS NO FIX TO THIS SITUATION. THIS RECALL WAS ISSUED IN MAY OF 2014 AND I FEEL 10 MONTHS IS MORE THAN ENOUGH TIME TO HAVE DEVELOPED A FIX FOR THIS PROBLEM. IT IS UNACCEPTABLE TO TAKE THIS LONG TO DEVELOP A FIX, AND TO INCONVENIENCE THE OWNER BY TAKING UP HALF THE TRUNK WITH THE SPARE TIRE. *TR

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