NHTSA Complaint #10538394 — 2007 TOYOTA PRIUS

REAR HATCH HANDLE HAS BEEN LEAKING ALMOST FROM THE TIME WE ACQUIRED IT IN 2011. RUBBER HAS DECAYED, LEAKING GOO OR OTHER BLACK STICKY STUFF EVERY TIME IT'S TOUCHED. SINCE THIS IS THE ONLY WAY TO OPEN THE HATCH, IT'S A PROBLEM. THIS SEEMS TO BE A COMMON ISSUE WITH THIS MODEL, WITNESS YOUR OWN INDEX OF COMPLAINTS, APPENDED BELOW. LET'S GET TOYOTA TO FIX THIS PROBLEM. [XXXX] [XXXX] [XXXX] FROM THE NHTSA WEBSITE: DATE COMPLAINT FILED: 08/01/2013 COMPONENT(S): EQUIPMENT , LATCHES/LOCKS/LINKAGES DATE OF INCIDENT: 07/25/2013 NHTSA ID NUMBER: 10533059 ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINT EXPAND DETAILS CLOSE 0 ASSOCIATED DOCUMENTS CRASH:NO FIRE:NO NUMBER OF INJURIES:0 NUMBER OF DEATHS:0 MANUFACTURER: TOYOTA MOTOR CORPORATION VEHICLE IDENTIFICATION NO. (VIN): NOT AVAILABLE SUMMARY: THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. REQUEST RESEARCH HELP DATE COMPLAINT FILED: 05/10/2013 COMPONENT(S): LATCHES/LOCKS/LINKAGES , STRUCTURE DATE OF INCIDENT: 10/05/2012 NHTSA ID NUMBER: 10511408 (... AND MANY MORE, BUT YOUR FORM WON'T LET ME INCLUDE MORE THAN THIS TEXT ...) *JS