NHTSA Complaint #10538267 — 2010 HONDA PILOT

I BROUGHT THE VEHICLE TO HONDA CITY, LIVERPOOL, NY BECAUSE OF AN ISSUE WITH COMPLIANCE BUSHING IDENTIFIED BY AN INDEPENDANT MECHANIC. THE MECHANIC AND SERVICE ADVISOR BOTH AGREED THAT THE BUSHING HAS SIGNS OF PREVIOUS LEAK AND IS VISUALLY DAMAGED WHICH CAN BE SEEN BY CRACKED RUBBER. THEY ALSO TOLD ME THAT SINCE THE TSB SAYS IT HAS TO BE A VISUAL LEAK OR POPPING IT DOESNT QUALIFY FOR REPLACEMENT. THEREFORE I CURRENTLY AND DRIVE A VEHICLE WITH A DEFECTIVE SUSPENSION BUSHING WHICH THE MANUFACTURER KNOWS ABOUT BUT BECAUSE OF THE WORDING OF THE TSB THEY WILL NOT REPLACE. I AM NOT SURE HOW THIS WORKS OR WHAT CAN BE DONE BUT I'M TRYING TO FIGURE OUT IF I HAVE TO BE INVOLVED IN A ACCIDENT RESULTING FROM THE FAILURE OF THIS COMPONENT BEFORE MY CONCERN WILL BE TAKEN SERIOUSLY BY THE DEALER AND MANUFACTURER. *JS