NHTSA Complaint #10538042 — 2002 CHEVROLET EXPRESS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10538042
Vehicle	2002 CHEVROLET EXPRESS
Component	UNKNOWN OR OTHER
Date of Incident	August 2, 2010
Date Filed	August 30, 2013
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

PASSLOCK SECURITY SYSTEM CONSTANTLY WON'T ALLOW VAN TO START. CHEVROLET SAYS TO HAVE THE SYSTEM "RELEARN THE KEY" BY WAITING FOR 10 MIN THEN TRYING TO START THE VEHICLE. IT SOMETIMES TAKES 3-4 TRIES OF DOING THIS BEFORE IT STARTS.

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