2002 CHEVROLET EXPRESS — Problems, Recalls & Safety Data
N/A
Safety Rating
77
Owner Complaints
0
Recalls
14
Service Bulletins
0
Investigations
Overview of the 2002 CHEVROLET EXPRESS
The 2002 CHEVROLET EXPRESS has received a total of 77 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 14 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Fuel System Gasolinefuel Injection System (4 complaints), Engine And Engine Coolingengine (3 complaints), and Service Brakes Hydraulic (3 complaints).
Recalls for the 2002 CHEVROLET EXPRESS
There are no recalls on file with NHTSA for the 2002 CHEVROLET EXPRESS. No Active Recalls
Owner Complaints for the 2002 CHEVROLET EXPRESS
77 complaints have been filed with NHTSA for the 2002 CHEVROLET EXPRESS. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2002 Chevrolet Express. The contact stated while driving 65 MPH, she heard an abnormal loud banging sound coming from the rear end of the vehicle. The contact stated that the passenger’s side rear axle detached from the vehicle, causing the tire to detach and roll away. The contact did not sustain any injury. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 100,000.
THE SIDE HINGES SEIZE UP AND BREAK. IT THROWS THE DOOR ALIGNMENT OFF AND I AM NO LONGER ABLE TO COMPLETELY CLOSE THE FRONT SIDE DOOR AND IT KEEPS THE PASSENGER DOOR FROM OPENING ALSO. THIS IS A CONTINUEING PROBLEM CHEVROLET HAS WITH THEIR EXPRESS VANS. IT IS A DESIGN PROBLEM AND ALSO CHEAP MATERIALS CAUSED IT TO RUST AND SEIZE UP AND THEN BREAK THE HINGE, THE HINGE IS WELDED ON. VERY EXPENSIVE TO HAVE REPARED. IT IS DANGEROUS AS PEOPLE CAN NOT GET OUT OF THE VAN. CHEVROLET NEEDS TO OFFER AN INEXPENSIVE FIX FOR THIS.
WHEN I CAME OUTSIDE THE GLASS WAS BROKEN AND HAD BEEN THROWN TO THE OUTSIDE OF THE VEHICLE. THE VEHICLE HAD BEEN DRIVEN THE DAY BEFORE AND WAS FINE. IT WAS PARKED IN THE SHADE AND AWAY FROM ANYTHING WHICH COULD HAVE HIT IT. IT WAS LOCKED AND NOT TOUCHED IN ANY WAY. THE BROKEN FRAGMENTS WERE ON THE GROUND BELOW THE GLASS FRAME AREA. IT IS THE SAME TYPE OF GLASS THAT I SAW IN THE STORY ON THE NEWS YESTERDAY ABOUT THE SUN ROOFS THAT BREAK. WHEN I SAW THE STORY I KNEW THIS HAD TO BE THE EXPLANATION. I HAVE A PICTURE AND THE TEXT I SENT THAT DAY BECAUSE I WAS SO SHOCKED AT HOW SOMETHING LIKE THIS COULD HAPPEN, IT MADE NO SENSE. NOW IT MAKES PERFECT SENSE.
WHEN I CAME OUTSIDE THE GLASS WAS BROKEN AND HAD BEEN THROWN TO THE OUTSIDE OF THE VEHICLE. THE VEHICLE HAD BEEN DRIVEN THE DAY BEFORE AND WAS FINE. IT WAS PARKED IN THE SHADE AND AWAY FROM ANYTHING WHICH COULD HAVE HIT IT. IT WAS LOCKED AND NOT TOUCHED IN ANY WAY. THE BROKEN FRAGMENTS WERE ON THE GROUND BELOW THE GLASS FRAME AREA. IT IS THE SAME TYPE OF GLASS THAT I SAW IN THE STORY ON THE NEWS YESTERDAY ABOUT THE SUN ROOFS THAT BREAK. WHEN I SAW THE STORY I KNEW THIS HAD TO BE THE EXPLANATION. I HAVE A PICTURE AND THE TEXT I SENT THAT DAY BECAUSE I WAS SO SHOCKED AT HOW SOMETHING LIKE THIS COULD HAPPEN, IT MADE NO SENSE. NOW IT MAKES PERFECT SENSE.
WHEN I CAME OUTSIDE THE GLASS WAS BROKEN AND HAD BEEN THROWN TO THE OUTSIDE OF THE VEHICLE. THE VEHICLE HAD BEEN DRIVEN THE DAY BEFORE AND WAS FINE. IT WAS PARKED IN THE SHADE AND AWAY FROM ANYTHING WHICH COULD HAVE HIT IT. IT WAS LOCKED AND NOT TOUCHED IN ANY WAY. THE BROKEN FRAGMENTS WERE ON THE GROUND BELOW THE GLASS FRAME AREA. IT IS THE SAME TYPE OF GLASS THAT I SAW IN THE STORY ON THE NEWS YESTERDAY ABOUT THE SUN ROOFS THAT BREAK. WHEN I SAW THE STORY I KNEW THIS HAD TO BE THE EXPLANATION. I HAVE A PICTURE AND THE TEXT I SENT THAT DAY BECAUSE I WAS SO SHOCKED AT HOW SOMETHING LIKE THIS COULD HAPPEN, IT MADE NO SENSE. NOW IT MAKES PERFECT SENSE.
View all Fuel System Gasolinefuel Injection System complaints →
Safety Rating for the 2002 CHEVROLET EXPRESS
NHTSA has not yet tested the 2002 CHEVROLET EXPRESS in its New Car Assessment Program.
Technical Service Bulletins for the 2002 CHEVROLET EXPRESS
General Motors, LLC has issued 14 technical service bulletins (TSBs) for the 2002 CHEVROLET EXPRESS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
100845001G — EQUIPMENT ADAPTIVE/MOBILITY
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
PIT5389C — ELECTRICAL SYSTEM:SOFTWARE
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4801H — ELECTRICAL SYSTEM:SOFTWARE
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the...
PIT5464 — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for...
030601024A — ENGINE AND ENGINE COOLING:ENGINE
RATTLE NOISE IN ENGINE. *TT
040604004 — ENGINE AND ENGINE COOLING:ENGINE
REVISED DIAGNOSTIC TROUBLE CODE P1217. *TT
010603010A — ENGINE AND ENGINE COOLING
DRIVE BELT NOISE, SERVICE ENGINE SOON/GENERATOR LIGHT ILLUMINATED, ENGINE WILL NOT START OR QUITS RUNNING. THIS SERVICE BULLETIN REPLACES 010603010 *EH
020864012A — STRUCTURE:BODY:DOOR
SIDE CARGO DOOR BINDS. *TT
020852005 — EQUIPMENT
REMOTE KEYLESS ENTRY (RKE) SYSTEM INOPERATIVE WITH BLOWER MOTOR SPEED SET ON HIGH. *TT
160702 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CUSTOMERS MAY EXPERIENCE AN INTERMITTENT ENGINE STALL AND / OR NO CRANK NO START CONCERN. *TT
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2002 CHEVROLET EXPRESS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET EXPRESS
- 1997 CHEVROLET EXPRESS — 35 complaints
- 1998 CHEVROLET EXPRESS — 27 complaints
- 1999 CHEVROLET EXPRESS — 82 complaints
- 2000 CHEVROLET EXPRESS — 102 complaints
- 2001 CHEVROLET EXPRESS — 60 complaints
- 2002 CHEVROLET EXPRESS (current)
- 2003 CHEVROLET EXPRESS — 74 complaints
- 2004 CHEVROLET EXPRESS — 26 complaints
- 2005 CHEVROLET EXPRESS — 31 complaints
- 2006 CHEVROLET EXPRESS — 15 complaints
- 2007 CHEVROLET EXPRESS — 17 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints