NHTSA Complaint #10537790 — 2013 FORD FOCUS

I WENT AND TRADED IN MY MUSTANG FOR SOMETHING WITH BETTER GAS MILEAGE WHICH ENDED UP BEING A 2013 FORD FOCUS (MANUAL AUTOMATIC TRANSMISSION). THE FIRST ONE I GOT WAS IN THE SHOP 4 TIMES FOR GRINDING NOISES WHEN IT TRIED TO SHIFT INTO GEAR. THE FIRST TIME THEY BARELY HAD IT A DAY AND TOLD ME THERE WAS NOTHING WRONG WITH IT. THE SECOND THROUGH THE REST OF THE TIMES I HAD IT OUT THERE THEY JUST REBOOTED THE COMPUTER AND SAID IT IS FINE AND WILL BE FINE. NOT EVEN TWO DAYS LATER I WAS ON THE SIDE OF THE ROAD AND COULD GET THE CAR TO MOVE. I BARELY MADE 3 PAYMENTS ON THAT CAR. I KEPT TELLING THEM THIS WAS A LEMON AND THEY WOULDN'T TAKE IT BACK. WHEN I TOOK IT BACK TO THE DEALERSHIP THE LADY I TALKED TO SAID "WELL MY SONS FOCUS HASN'T BEEN GIVING HIM ANY TROUBLE. THAT MADE ME REALLY PISSY. I TOLD THE LADY I DIDN'T CARE ABOUT HER SONS CAR YOU SHOULD FIX MINE. I WENT TO ANOTHER DEALERSHIP TO SEE IF THEY HAD ANOTHER FOCUS THAT DIDN'T HAVE THE "MANUAL AUTOMATIC TRANSMISSION" AND THEY DID SO I GOT THAT ONE INSTEAD OF THE PIECE OF CRAP I HAD. NOW I HAVE NOT EVEN MADE A SINGLE PAYMENT ON THIS NEW CAR AND IT IS DOING THE SAME THING AGAIN. THEY KEEP TELLING ME THIS IS NORMAL. I WILL NEVER PURCHASE ANOTHER FOCUS OR FORD AGAIN. I DON'T CARE WHAT KIND OF FORD IT IS. *TT