NHTSA Complaint #10537494 — 2013 FORD EXPLORER
FUEL SYSTEM, GASOLINE issue reported to NHTSA
Complaint Details
| ODI Number | 10537494 |
| Vehicle | 2013 FORD EXPLORER |
| Component | FUEL SYSTEM, GASOLINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 38,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
AS I WAS DRIVING I-10 WESTBOUND IN HOUSTON THERE WAS A VERY LOUD DEFINITIVE EXPLOSION IN THE AREA OF THE GAS TANK ON MY 2013 FORD EXPLORER. I IMMEDIATELY LOST POWER AND COASTED TO THE HAZARD LANE. THE FIRE TRUCKS ARRIVED AND THE FIREMEN APPLIED PUTTY TO ALL OF THE LEAKS AROUND THE FUEL TANK. IT WAS CONFIRMED THAT ALL OF MY FUEL HAD DUMPED OUT IMMEDIATELY DURING THE EXPLOSION PREVENTING FURTHER DAMAGE AND FIRE. JUST HAVING FILLED MY GAS TANK, I FEEL LUCKY TO BE ALIVE RIGHT NOW. I AM REALLY AT A LOSS OF WORDS AS TO WHY FORD MOTOR COMPANY AND THE DEALER MAC HAIK FORD DID NOT NOTIFY ME OF THE FUEL TANK LEAK RECALL, ESPECIALLY SINCE THE VEHICLE WAS JUST IN THE SERVICE DEPARTMENT AT MAK HAIK LESS THAN A WEEK AGO. I HAD CLEARLY REQUESTED THAT ALL RECALLS THAT MAY BE APPLICABLE TO THIS VEHICLE BE ASCERTAINED PRIOR TO RELEASING IT TO ME. *TR
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