NHTSA Complaint #10537049 — 2011 KIA OPTIMA

WHEN I PURCHASED THE VEHICLE I NOTICED IT PULLED TO THE LEFT AND I BROUGHT IT BACK TO THE DEALER AND THEY "SAID" THEY PERFORMED A FIX ACCORDING TO AN INTERNAL KIA TSB-032 DOCUMENT. WHEN I BROUGHT THE VEHICLE BACK FOR A 15,000 MILE SERVICE AND ANOTHER TIRE ROTATION THEY ROTATED THE TIRES AND THE CAR AGGRESSIVELY PULLED TO THE LEFT AGAIN. I BROUGHT IT BACK AND ARGUED OVER PAYING FOR AN ALIGNMENT AND THEY SAID THEY WOULD DO THE ALIGNMENT TO CORRECT THE PROBLEM. AT THIS POINT, IT DID NOT CORRECT THE ISSUE AND THE TIRES WERE PUT BACK PRIOR TO THE 15K ROTATION. SINCE OWNING THE VEHICLE, I AM UNABLE TO ROTATE THE TIRES WITHOUT AN AGGRESSIVE PULL TO THE LEFT. JUST TODAY, 8/24/2013, THE DEALER TOLD ME KIA HAD NUMEROUS COMPLAINTS WITH NEXEN TIRES AND HAVE SINCE SWITCHED TO KUMHO. THERE SHOULD BE A RECALL BECAUSE KIA USED A PRODUCT LINE THAT IS OBVIOUSLY FLAWED AND NOW THE DEALER IS SAYING I HAVE TO SPEND >$1000 ON A SET OF NEW TIRES FOR A PROBLEM THAT HAS EXISTED SINCE I DROVE THE VEHICLE (BRAND NEW) OFF THE LOT. *TR