NHTSA Complaint #10536953 — 2011 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10536953
Vehicle 2011 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 39,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

AT FIRST, WHILE DRIVING, THE CAR WOULD SHUT DOWN AND NOT RESPOND TO THROTTLE MOVEMENT, A HUGE SAFETY ISSUE IN TRAFFIC. AFTER PULLING OVER AND RESTARTING THE CAR, THE PROBLEM SEEMED TO GO AWAY FOR A WHILE. THE PROBLEM SEEMED TO BE INTERMITTENT THE FIRST FEW TIMES. FINALLY THE CAR SHUT DOWN TO AN IDLE AND WOULD NOT RESPOND TO THROTTLE MOVEMENT AND THE WRENCH AND ENGINE LIGHTS CAME ON. THE CAR WOULD ONLY RUN LIMP MODE. THE ODB CODES READ A P2111 AND P2112 (THROTTLE ACTUATOR CONTROL STUCK OPEN, AND THROTTLE ACTUATOR STUCK CLOSED) RESPECTIVELY. WE HAD TO TOW THE VEHICLE TO THE DEALER. WE WERE TOLD THAT THE ENTIRE THROTTLE BODY HAD TO BE REPLACED AT A COST OF $666. THE PROBLEM IS THAT THE PART IS UNAVAILABLE FOR 2 WEEKS AND MAYBE UP TO A MONTH. WE HAVE 39000 MILES ON THE VEHICLE, THE WARRANTY RAN OUT AT 36000. THIS ISSUE IS ALSO NOT COVERED UNDER THE POWER TRAIN WARRANTY. THIS SEEMS TO BE A WIDESPREAD ISSUE AND I AM DISAPPOINTED THAT FORD IS UNWILLING TO MAKE THIS RIGHT AND PRODUCE A RECALL. *TR

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