NHTSA Complaint #10536861 — 2011 FORD FIESTA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10536861
Vehicle	2011 FORD FIESTA
Component	STRUCTURE:BODY:DOOR
Date of Incident	August 1, 2013
Date Filed	August 23, 2013
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

CLOSED REAR PASSENGER DOOR AFTER PUTTING A BAG IN THE CAR. STARTED TO BACK OUT OF PARKING SPOT WHEN DASH DISPLAY SAID "DOOR OPEN." PULLED DOOR CLOSED...SAME THING. GOT OUT. DOOR LATCH HAD COMPLETELY FAILED. I NOW HAVE DOOR BUNGIED CLOSED FOR THREE WEEKS. CONTACTED FORD AND WAS CONTACTED BY LOCAL DEALER. THAT WAS TWO WEEKS AGO. CALLED BACK ON AUG. 23, THEY KNOW NOTHING OR HAVE DONE NOTHING. MAJOR SAFETY ISSUE. CANNOT USE BACK SEAT FOR PASSENGERS AT ALL. *TR

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