NHTSA Complaint #10536729 — 2010 FORD EDGE

I PURCHASED A USED VEHICLE FROM BROADWAY KIA. UPON INSPECTION I FOUND THAT THERE WERE A FEW, WHAT APPEARED TO BE COSMETIC DAMAGES TO THE FRONT PASSENGER SIDE RIM. I ASKED THE SALES PERSON, [XXX] ABOUT THE DAMAGED RIM BECAUSE IT APPEARED TO BE BENT. HE ASSURED ME THAT THE ENTIRE VEHICLE WAS INSPECTED AND THAT THE TIRE/WHEEL WAS NOT COMPROMISED. APPROXIMATELY 2 WEEKS LATER THE TIRE PRESSURE GAUGE CAME ON IN THE CAR. I FILLED ALL THE TIRES BECAUSE AT THAT POINT I WAS NOT CERTAIN ANY ONE TIRE WAS LOW. APPROXIMATELY 2 WEEKS AFTER THAT I HAD TO PUT MORE AIR IN THE RIGHT PASSENGER SIDE TIRE. AT THAT POINT I WENT TO A FIRESTONE TIRES TO HAVE THEM REPAIR WHAT I THOUGHT WAS A LEAK. THEY ADVISED THAT THE TIRE COULD NOT BE DISMOUNTED AND REPAIRED BECAUSE THE RIM ITSELF WAS BENT AND CRACKING AND THAT I WOULD NEED AN ENTIRE NEW WHEEL (TIRE AND RIM). AT THAT POINT I EMAILED ONE OF THE MANAGERS AT BROADWAY KIA TO LET THEM KNOW WHAT WAS GOING ON. I WENT IN ON 8/18/13 AND PURCHASED A NEW SET OF TIRES AND RIMS AS I NEEDED TO BE ABLE TO DRIVE. I CONTACTED THE GENERAL MANAGER REGARDING THE ISSUE AND WAS ASKED TO BRING THE CAR IN BUT ONCE HE FOUND OUT THAT I HAD ALREADY PURCHASED NEW RIMS/TIRES HE TOLD ME THERE WAS NOTHING HE COULD DO. I WAS ADVISED BY THE TIRE REPAIR PERSON THAT HAD I HIT SOMETHING JUST RIGHT OR HAD TOO MUCH PRESSURE APPLIED ON THE TIRE IT COULD HAVE BLOWN. THIS CAR WAS NOT SAFE TO DRIVE OFF THE LOT OR ALLOW SOMEONE TO DRIVE FOR AN ENTIRE MONTH. THIS COMPANY NEEDS TO BE HELD TO HIGHER SAFETY STANDARDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR