NHTSA Complaint #10536550 — 2007 LEXUS RX350 ENGINE

Complaint Details

ODI Number	10536550
Vehicle	2007 LEXUS RX350
Component	ENGINE
Date of Incident	August 8, 2013
Date Filed	August 21, 2013
Mileage	139,569 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A MECHANIC FOR A ROUTINE OIL CHANGE. THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE AFTERWARD. THE VEHICLE WAS TOWED BACK TO THE MECHANIC FOR INSPECTION WHERE IT WAS DETERMINED THAT THE ENGINE OIL COOLING HOSE WAS FRACTURE DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS REPAIRED. THE ENGINE COOLING HOSE WAS REPAIRED WITH A STEEL HOSE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR, BECAUSE THE VEHICLE HAD EXCEEDED THE WARRANTY REPAIR MILEAGE. THE FAILURE AND CURRENT MILEAGE WAS 139,569.

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