NHTSA Complaint #10536488 — 2013 BMW 535XI

ON SUNDAY, AUG. 11, 2013 WHILE TRAVELING IN HEAVY STOP AND GO TRAFFIC ON I-90W, MASS. PIKE NEAR EXIT 10A, TRAFFIC ABOUT 100 YARDS AHEAD STOPPED IN THE TRAVEL LANE. I TAPPED THE BRAKES WITH NO RESPONSE AND PROCEEDED TO APPLY ADDITIONAL PRESSURE, AGAIN NO RESPONSE. MY NEW BMW CRASHED, AT ABOUT 40 MPH, INTO THE REAR OF A VEHICLE IN MY TRAVEL LANE PUSHING THAT VEHICLE INTO THE VEHICLE AHEAD OF IT CAUSING A FOUR CAR CHAIN REACTION ACCIDENT. NO ONE IN THE OTHER THREE CARS CLAIMED TO BE INJURED. MY WIFE RIDING IN THE FRONT PASSENGER SEAT SUSTAINED A CONTUSION, DEPLOYED AIRBAG, ON HER LEG BELOW HER KNEE AND A CHEST PAIN. BOTH DRIVER AND PASSENGER WERE WEARING SEAT BELTS. ALL AIRBAGS (6) IN THE FRONT SEAT COMPARTMENT DEPLOYED.THE WEATHER WAS SUNNY WITH NO PRECIPITATION AND THE ROADWAY WAS DRY. INITIAL APPRAISAL OF THE BMW DAMAGE IS $18,000+ WITH SUPPLEMENTAL APPRAISALS DUE ON THE ENGINE COMPARTMENT WHEN AUTO BODY EXPERTS CAN RAISE THE HOOD....UPDATED 09-26-13 *BF UPDATED 09/26/2013 *JS *TR