NHTSA Complaint #10536419 — 2009 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10536419
Vehicle 2009 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 86,555 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

DRIVING DOWN THE HIGHWAY AT 60MPH WHEN CAR SLOWED DOWN TO 10-15MPH. HAD TO PLACE MY EMERGENCY LIGHTS ON IN ORDER NOT TO GET HIT BY PASSING VEHICLES AND MOVE TO THE EMERGENCY LANE. I HAD TO TURN OFF THE CAR IN ORDER FOR THE ACCELERATOR TO WORK AGAIN. AFTER THE FIRST INCIDENT THE VEHICLE KEPT ON STALLING. TOOK THE VEHICLE TO THE DEALER AND IT TURNS OUT ITS THE THROTTLE BODY THATS MALFUCTIONING. THE WARRANTY I PURCHASED DOES NOT COVER THIS TYPE OF PART, I DONT EVEN HAVE A YEAR WITH THIS VEHICLE. IN DOING MY RESEARCH I FIND OUT THAT THERE HAS BEEN AN INVESTIGATION ON THIS VEHICLE ON FORESAID PROBLEM AROUND THE TIME I PURCHASED THE VEHICLE. THE INVESTIGATION IS STILL OPENED. INVESTIGATION NUMBER PE13-003. THE FORD DEALERSHIP IS CHARGING ME CLOSE TO $700 IN ORDER TO GET THIS PART FIXED. THEY DID NOT PROVIDE THIS INFORMATION TO ME I HAD TO LOOK IT UP MYSELF. THEY ALSO DID NOT PROVIDE ME WITH A RENTER CAR I HAD TO PURCHASE ONE ON MY OWN. ITS JUST UNFAIR. *TR

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