NHTSA Complaint #10536181 — 2007 TOYOTA RAV4

I HAVE JUST EXPERIENCED SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPOT. I SLAMMED ON THE BRAKE AND IT DIDN'T WANT TO STOP. I ENDED UP BUMPING THE CAR IN FRONT OF ME AS I CONTINUED TO BRAKE. THE ENGINE WAS STILL SURGING AND WOULDN'T GO INTO REVERSE. I CALLED MOUNTAIN STATES TOYOTA HERE IN DENVER AND EXPLAINED THE PROBLEMS TO THE SERVICE MANAGER. HE TOLD ME THAT HE HAD NEVER HEARD OF SUCH A THING. THERE ARE NUMEROUS COMPLAINTS WITH THE SAME ISSUE ON THE INTERNET. THE SERVICE MANAGER, OF COURSE, IS TELLING ME THAT IF THEY CANNOT REPRODUCE IT AND IT IS NOT SHOWING ERROR CODES(WHICH IT ISN'T) THERE ISN'T ANYTHING THEY CAN DO. I TOLD HIM I WANTED THE ACCELERATION SYSTEM THOROUGHLY INSPECTED...WHICH HE WANTS TO CHARGE ME FOR UNLESS THEY DO FIND AN ISSUE. BY WHAT I HAVE SEEN ON THE INTERNET, IT IS USELESS TO TAKE IT IN AS TOYOTA IS IGNORING THE ISSUE, THINKING THEY FIXED IT WITH THE FLOOR MATS. I HAD THE FLOOR MATS REPLACED ON THAT RECALL WELL BEFORE THIS ISSUE CAME UP. I HAVE ALSO HAD MANY EXPERIENCES WITH THE ENGINE SURGING AND HESITATING WITH THE TACH SHOWING THE SURGE. IT IS INTERMITTENT AND CANNOT BE REPRODUCED, BUT IT IS GETTING WORSE OVER TIME. I NOW BELIEVE THAT THIS IS RELATED TO THE ACCELERATION ISSUE I DESCRIBED ABOVE. I AM AFRAID TO DRIVE IT NOW AS IT COULD HAPPEN ON A BUSY STREET AND REALLY HURT SOMEONE AND ME. *TR