NHTSA Complaint #10535982 — 2010 MERCURY MILAN

THROTTLE BODY DEFECT -- THE PROBLEM BEGAN JULY 14 AND HAPPENED SEVERAL TIMES. IT WAS FINALLY FIXED BY JULY 31. THE VEHICLE BEGAN TO LOSE POWER, MOSTLY AFTER STOPPING AT AN INTERSECTION AND MAKING A TURN TO THE RIGHT OR LEFT. IT HAPPENED ONCE WHILE DRIVING STRAIGHT AND SLOWING DOWN FOR A SCHOOL ZONE. IN MOST CASES, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE CAR, AND RESTART. THE WRENCH LIGHT CAME ON IN EACH INCIDENT. THANKFULLY, I DID NOT HAVE TO GO ONTO A HIGHWAY BEFORE I WAS ABLE TO GET THE CAR TO THE DEALER FOR REPAIR. AFTER THEY FIGURED OUT WHAT WAS WRONG, IT TOOK ABOUT 2 WEEKS TO GET THE PART. IT WAS VERY FRIGHTENING FOR THE CAR TO STOP IN THE MIDDLE OF AN INTERSECTION, ESPECIALLY WHEN TURNING LEFT! THIS IS A POTENTIALLY VERY DANGEROUS DEFECT, AND THESE CARS SHOULD BE RECALLED SO THAT THE COMPANY IS RESPONSIBLE FOR THE REPAIR. MOST OF MY DRIVING IS DONE AT VILLAGE SPEED LIMITS OF 25 TO 30 MPH. EVEN AT THOSE SPEEDS, IT IS VERY FRIGHTENING FOR THE CAR TO SUDDENLY STOP IN THE MIDDLE OF AN INTERSECTION. I AM STILL VERY HESITANT TO TAKE THE CAR OUT ON THE HIGHWAY. EVEN AFTER REPAIR, IT SOMETIMES FEELS LIKE IT HESITATES AND MIGHT LOSE POWER. *TR