NHTSA Complaint #10535439 — 2005 MINI COOPER

MY COOLING FAN BURNED OUT CAUSING THE POWER STEERING TO FAIL. I FOUND OUT THAT THIS WAS A KNOWN PROBLEM IN MY MODEL YEAR AND THAT THE WARRANTY ON THAT PART HAD BEEN EXTENDED. HOWEVER, MINI CLAIMS THAT THEY STARTED PUTTING NEW PUMPS IN FEB OF 2005. MY CAR WAS MADE IN MAR OF 2005 AND THUS THEY WILL NOT COVER IT. I WENT THE EXTRA STEP AND HAD THE DEALER DO A DIAGNOSTIC WHICH FOUND THAT MY CAR HAS THE SAME PART WITH THE SAME PROBLEM AS DESCRIBED IN THE WARRANTY EXTENSION. STILL MINI WILL NOT COVER IT. ONE OF THE REPS TRIED TO COVER IT UP BY TELLING ME THAT THERE IS CONFUSION ON THE PART NUMBER MATCHING BECAUSE THEY USED THE SAME PART NUMBER WHEN THEY CHANGED THE OEM PART. THAT DOES NOT COMPUTE BECAUSE IF THAT WERE TRUE, THERE WOULD BE NO WAY TO ACCURATELY DISTINGUISH THE GOOD PARTS FROM THE BAD ONES. THERE 222 OTHER STEERING COMPLAINTS AT NTSB SO I'M NOT ONLY ONE. I'M CALLING A LAWYER BECAUSE THIS IS RIDICULOUS. HOW CAN MINI LET CARS THAT HAVE A KNOWN SAFETY RISK CONTINUE TO BE ON THE ROADS? *TR